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Support

Last Updated: May 24, 2026

If you have questions about LOOPT (the "App"), use the TOMOSHIBI APPS contact form.

1. Contact

2. Topics We Can Help With

  • Bugs, display issues, and other malfunctions
  • Questions about ads and the Remove Ads purchase
  • Questions about app settings, game behavior, and supported devices
  • Privacy, terms, and policy-related questions
  • Other questions about using the App

3. Information to Include

To help us investigate smoothly, please include as much of the following information as possible:

  1. App version
  2. Device name and iOS version
  3. The screen where the issue occurred
  4. Steps to reproduce the issue
  5. Screenshots or screen recordings, if available

4. Response Time

We generally aim to respond within a few business days after reviewing your inquiry. Depending on the nature of the inquiry or current support volume, responses may take longer.